Managing processes, quality, and costs: A case study

doi:N/A

eISSN: 1848-137X / ISSN: None

Journal of Cost Management

Volume 15, Issue 2 : 28-32

Research Article

Managing processes, quality, and costs: A case study

A. Bhimani

P.S. Mülder

London School of Economics, London, United Kingdom

Abstract

■ The linchpin of process cost analysis (PCA) is the evaluation of the product's life cycle and an internalization of market factors. ■ Value engineering, function analysis, and cost-driver analysis are integrated under PCA to link functions and processes. ■ The cost of product characteristics must be evaluated in comparison to customer value, and it also guides the tracking of cost increments at the product design and production stages. ■ The new PCA approach brings to the fore quality-costing factors, and monitoring of error-and-default costs over the product's life cycle, so that pre-emptive action can be directed at the right place and time.

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